FAQ's and Policies
Do you have a minimum order requirement?
Sweet Situation accommodates any type of occasion and requires a minimum value amount of $100 and 4-8 weeks notice (3-6 months on Wedding Cakes). The required minimum value does not include delivery/set-up (if applicable). For deliveries 20 miles and over, required minimum order amount is $400 (does not include delivery/set-up). Since most of the product offerings are below the required minimum value, products can be mixed and matched to suit your event.
How much are your custom cakes?
Price depends upon the flavor, number of servings and design. Please fill out an inquiry form with as much details and you will be contacted within 24-48 hours with a price quote.
Do you offer cake tastings?
Cake tasting option is available for $40.00 (your choice of 3 flavor combinations) for orders over $150 and is due within 24 hours after the invoice is sent and this is to secure your appointment date.
Can you make the cake I saw on the internet? Can you copy the cake I saw at a bakery?
SWEET SITUATION will gladly work with the client on the cake design and vision. A photo of the cake or made by another bakery cannot be replicated as this may be copyrighted, therefore it will be used as an inspiration only. Design process will be discussed during the Cake Tasting appointment and based on inspiration images or client's vision. Once booking is confirmed with a deposit, a rough sketch will be provided to the client to select. These roughly sketched designs are owned by SWEET SITUATION, therefore, cannot be taken to another baker to recreate.
Do you offer nut-free products?
SWEET SITUATION does not offer any product that contains PEANUTS. However, some products may contain tree-nuts like almonds, hazelnuts or walnuts. Current product offerings are also not gluten-free or egg-free. Please mention any allergies during inquiry/consultation.
Do you offer delivery or shipping?
SWEET SITUATION offers delivery within Los Angeles County for an additional mileage fee (based on Google maps). Event location needs to be provided during consultation for delivery quote. SWEET SITUATION does not offer shipping at this time.
I'm ready to place my order now. What is the next process?
Send an inquiry by filling out this form. You should receive an e-mail response within 24-48 hours (weekend excluded) with a rough estimate and if further details are needed to accommodate the request. Please note that this inquiry alone does not guarantee booking.
I saw this cake from this baker/y, why do they sell it for less?
There are a lot of factors that go into pricing cakes
-Whether ingredients being used are high quality or not
-Where the materials/ingredients are being sourced (locally, imported, etc)
-If the cake(s) are being made out of non-licensed/licensed kitchen, shared kitchen, commercial bakery
-Mass produced or one of a kind product
-from scratch cakes, desserts, buttercreams and fillings or cake mix, ready-made buttercream and fillings
What is your Payment Policy?
A non-refundable 50% deposit (of the total due) is required after the invoice is sent and this is to secure the date of your event. Payment policy will be provided during inquiry and order process.
I need more information.
Please send an e-mail at esweetsituation@gmail.com. You should receive an e-mail response within 24-48 hours (weekend excluded).
What payment methods will you accept?
We accept cash, Visa, Mastercard and Discover and American Express. Checks are not accepted.
Sweet Situation accommodates any type of occasion and requires a minimum value amount of $100 and 4-8 weeks notice (3-6 months on Wedding Cakes). The required minimum value does not include delivery/set-up (if applicable). For deliveries 20 miles and over, required minimum order amount is $400 (does not include delivery/set-up). Since most of the product offerings are below the required minimum value, products can be mixed and matched to suit your event.
How much are your custom cakes?
Price depends upon the flavor, number of servings and design. Please fill out an inquiry form with as much details and you will be contacted within 24-48 hours with a price quote.
Do you offer cake tastings?
Cake tasting option is available for $40.00 (your choice of 3 flavor combinations) for orders over $150 and is due within 24 hours after the invoice is sent and this is to secure your appointment date.
Can you make the cake I saw on the internet? Can you copy the cake I saw at a bakery?
SWEET SITUATION will gladly work with the client on the cake design and vision. A photo of the cake or made by another bakery cannot be replicated as this may be copyrighted, therefore it will be used as an inspiration only. Design process will be discussed during the Cake Tasting appointment and based on inspiration images or client's vision. Once booking is confirmed with a deposit, a rough sketch will be provided to the client to select. These roughly sketched designs are owned by SWEET SITUATION, therefore, cannot be taken to another baker to recreate.
Do you offer nut-free products?
SWEET SITUATION does not offer any product that contains PEANUTS. However, some products may contain tree-nuts like almonds, hazelnuts or walnuts. Current product offerings are also not gluten-free or egg-free. Please mention any allergies during inquiry/consultation.
Do you offer delivery or shipping?
SWEET SITUATION offers delivery within Los Angeles County for an additional mileage fee (based on Google maps). Event location needs to be provided during consultation for delivery quote. SWEET SITUATION does not offer shipping at this time.
I'm ready to place my order now. What is the next process?
Send an inquiry by filling out this form. You should receive an e-mail response within 24-48 hours (weekend excluded) with a rough estimate and if further details are needed to accommodate the request. Please note that this inquiry alone does not guarantee booking.
I saw this cake from this baker/y, why do they sell it for less?
There are a lot of factors that go into pricing cakes
-Whether ingredients being used are high quality or not
-Where the materials/ingredients are being sourced (locally, imported, etc)
-If the cake(s) are being made out of non-licensed/licensed kitchen, shared kitchen, commercial bakery
-Mass produced or one of a kind product
-from scratch cakes, desserts, buttercreams and fillings or cake mix, ready-made buttercream and fillings
What is your Payment Policy?
A non-refundable 50% deposit (of the total due) is required after the invoice is sent and this is to secure the date of your event. Payment policy will be provided during inquiry and order process.
I need more information.
Please send an e-mail at esweetsituation@gmail.com. You should receive an e-mail response within 24-48 hours (weekend excluded).
What payment methods will you accept?
We accept cash, Visa, Mastercard and Discover and American Express. Checks are not accepted.
